| | Our estimated delivery times are based on several factors, including the level of customization, your destination address, number of pieces, manufacturer processes, whether the item is a quick ship product, and whether you have requested that we minimize the number of shipments or ship items as they become available. The estimated delivery time will be displayed on the order receipt.
We calculate delivery estimates by taking the estimated shipping date and adding the time it takes a package to travel from the manufacturer's warehouse to your destination address, based on the shipping alternative you've selected. Orders for multiple items or multiple orders of a single item can take longer to assemble before we're able to ship them to you.
Product return shipping costs must be prepaid by the customer if the customer ordered incorrectly. Also, all shipping charges that we pay for your original order are not refundable. Any item which qualifies for a refund may be subject to a 15% minimum restocking fee depending on the manufacturer.
Any and all potential returns to TheaterSeatStore.com must be accompanied by a "Return Authorization". Please call us at 888-602-SEAT(7328) with questions. |