We have partnered with specialized furniture carriers who ensure your furniture arrives safely and securely to your residence. Once a custom order has been finalized and the goods are ready for shipment it takes 7 to 10 business days of transit time to arrive to you. If an order is for an in stock item then it will be shipped from our warehouse to arrive within five business days of receipt of order. If there is a delay, we will notify you by phone, mail or email. Some items sent directly from our suppliers may take longer, and items ordered together may not arrive in the same box. With our custom orders our fulfillment department will stay in contact with you to keep you updated and notify you when the goods are ready for delivery.
Upon receipt of your furniture please inspect immediately for any visible damage. While it is always best to inspect the goods while the furniture carrier is still there we realize this may not always be possible. In these cases please inspect your order as soon thereafter. Please keep all boxes and packaging materials intact if you have any visible damage. Please contact Customer Service at 1-888-602-7328 if you notice any damage and we will quickly resolve the issue.
We offer great value
Compare our prices against others and you'll find that our total price on every item — including our FREE shipping anywhere in the contiguous USA — offers an excellent value, and the quality of our service is the best you'll find anywhere.