"A shipping problem resulted with a call from Katherine. She was wonderful. She offered some options including a full refund. I decided to reorder and she did the rest. Katherine apparently expedited my order as the chairs arrived promptly. Even the White Glove service was excellent. Communications throughout the entire process was first-rate."

"From the service to the delivery to the quality of the product, everything was made simple by the people at TheaterSeatStore. Would highly recommend!"

"I received the furniture in the required amount of time. They were all in good shape. My salesman Nick did a fine job in finding the right furniture for me for my theater room. He matched up the furniture with the existing one chair that I had. I would recommend theater seat store through my friends."

"We took delivery of three Octane Turbo single recliners yesterday. The White Glove delivery was prompt, friendly and had my chairs up and running in a matter of minutes! The seats are large, comfortable and offer ample room for lounging. The power recline allows one to find that sweet spot that we all like when we are getting comfy. These seats look and feel great! I am already making plans for a few more!"

"The chairs are really comfortable and the leather feels like it will hold up well. Everything arrived as expected. We had one chair where the leather was damaged during shipping but they are sending someone out to replace the leather. If that goes well this experience will be exceptional. This is not the first time we have ordered from them and will not be the last."

"These seats are amazing! High quality, very comfortable, delivered with no issues, and they complete our basement rec/movie room. Given the price (which is worth it), the only difficulty is picking the right layout, size and model without having a showroom here on the east coast. Spend the extra money to get the premium leather, power, and accessories. It is worth the extra dollars spent up front. The only feature I wish these had was the ability to plug in the motor from one chair to the next. You have to run all plugs independently to your power source (strip or wall outlets)."

"Got the Octane premium leather series seating. They're so soft and they recline a lot farther than I thought they would (til you're practically laying flat). I got the trays which are nice for keeping snacks/remotes/phone readily available and the armrest storage is really deep, you can fit a ton of stuff in there. Great seats (definitely worth the price), would recommend them to anyone."

"I ordered 4 Octane seats for my home theatre and absolutely love them!! Comfortable, high quality and look great!"

"Love the seat, the backs just snap into place, no tools needed, they look great and are comfortable to sit in. I just hope I have stay awake for the movie now."

"The gentlemen who delivered my chair bounced the box off several of my walls on the way upstairs. The box was also open on the bottom, making me think the chair would fall out at any minute. At the end of the day, the chair got where it needed to - but could’ve done so with a little more finesse. Loving he chair so far! Comfortable, luxurious leather. Power recline helps get into just the right spot too! Will order again - just hope I have a different delivery crew."

"I have had my chairs for 3 days now, and I am very happy so far, however upon receiving them, and setting them up I found several minor issues. 1 the boxes that they where shipped in was damaged. 2 After setting them up, one of the chairs that was in the most damaged box did not work upon plugging it in, but after turning the chair on it side, it began to work and then after setting the remaining chairs up I noticed the wiring coming from the controls on the chairs that did not have arms was not routed well, so that when the chair was reclining or declining the wire would not interfere with reclining mechanism, when would cause the wire to get crimped I slid the wiring over to a different position and have had no further problems. 3 The led lights on the bottom of the chair was installed backwards so that you could not plug the chair beside it in, I remove the led light strip which was just attached with zip ties and flipped it and re-attached, and it works fine. Other than these issues I'm happy."

"The staff is very friendly Shara and Nick were great when I purchased my chair and tray swivels"

"Professional Delivery. Very comfortable seats. Tray tables are a great accessory. Would definitely buy again."

"We just got the chairs and the look great. The light strip at the bottom is poorly placed and should actually point more down toward the floor as when the seat is reclined too much light is cast out from the chair. They are comfortable and otherwise exactly what we were looking for."

"Very professional people. I liked their commitment in level setting right delivery timeline and also detailed explanation of the product. The product is exactly how it was shown on the website. Overall I feel that this is a good investment."

"My whole experience with the TheaterSeatStore was a good one. Tom was great to work with and helped me along the way. He wasn't pushy and he helped me figure out what it was I should have done. We love our Octane seats and our theater room is now complete. Thank you TheaterSeatStore!"

"Ordered Octane XL700, The Turbo, Row of 4 Seats, Straight, Power Recline, Leather/Match Black. I have three rows of seating in my home theater and these are in the middle row. The lights in the chairs have on/off button so when you are watching a movie you can turn the lights off and not have a glare in the dark room coming from the seats! So far I've watched a movie every night since I've gotten them. I have to test them out, right? What a blast. The cup holders are bigger than my old seats thats a plus because soda bottles are all different sizes now, so I don't have to be so selective at the grocery store. Have to go, time to watch another movie!"

"Purchased a new home theater seating set and the whole experience was nothing but professional. From the order confirmation through delivery, everything was smooth and prefect."

"Overall nice chairs. I opted for the premium leather and power recline. With the electric recliner the seats are heavy and you'll need 2 people to move.The chairs are fairly comfortable, though they recline from your waist to feet pretty much flat which isn't the most comfortable. The LED lighting is just tacky and serves no purpose, but it can be turned on and off and I guess thats just a personal preference. I would recommend these, but would also say try to find a place you can try different chairs out to make sure you buy the one you like most."

"Purchased a new home theater seating set and the whole experience was nothing but professional. From the order confirmation through delivery, everything was smooth and prefect."

"I love my new home theater chairs…they are awesome! I ordered the Octane XL700, Turbo home theater chairs online and although they looked nice I was still a little skeptical because I couldn't judge the overall quality. But I was not disappointed when they arrived because not only is the leather soft and beautiful the workmanship is high quality. The chairs are super comfortable and my only complaint is that I can’t get through a television program because I fall asleep."

"I purchased the OCTANE TURBO XL700 - 4 Seat Row, I was skeptical at first for purchasing such a large furniture item online and without ever seeing it in person, but with the help with reading other reviews and doing my own research I took the leap of faith and purchased them. Everything worked out well and I am happy with my purchase (plus the President's Day sale was a nice bonus). The chairs arrived within 2 weeks, the delivery driver left the large 4 boxes outside my door and I brought them in myself. I am 6'2'' and a big guy, and these seats fit my body type well. The leather is really good quality and the lighting feature is really cool (and can be turned off anytime). I was unaware at first that the 4 chairs (or any of these theater seats) don't come attached, I was afraid of them moving apart from each other, but they have worked out well enough for me on my carpet floor. I would be willing to buy additional chairs in the future from them to add to my media room."

"First time purchasing from the Theater Store and was thoroughly impressed! Via website chat, knowledgeable rep (Nick) recommended to me and helped me choose the right size, features and price that i was looking for. We purchased the Octane Turbo powered recliners (set of 3). Follow up questions via email were handled promptly as well. Power mechanism is quiet, and the power cords are about 6 feet long so no problem reaching the outlet or power strip. Added 2 black accessory tables thinking that was all we would need, but they are so practical, will need to get a third (1 for each recliner). USB ports are already in use and work great. In-arm storage is deeper than expected (can hold several books, accessories, remotes, etc.). Wall-hugger feature truly makes these easy to place in our smaller TV room. Black leather is really nice (never had leather before). The comfort is amazing..feels like you are sitting on a plush memory foam mattress! Third party shipper (Southeast) communicated well and was very friendly"

"The real leather seats look amazing and the value is great."

"Purchased a row of 3 seats. Very happy with how well the process was. Comfort, price and leather are all wonderful. A++ service from thetheaterseatstore.com"

"Ordering and delivery was a breeze and even arrived earlier than expected. We loved the color of the leather it matches our room decor. Could not be happier."

"I am reviewing 4 chairs I bought back in July of 2015 and now it is February 2016-so I've had time to get to know these chairs. I bought 3 with top grain leather/power recline and one with bonded leather/manual recline. Why one different? Well my room had enough space for 3 in the main row and the 4th seat was going in a corner in the back and I figured will get very little use-so why not save $200. So is there a difference between the top grain and bonded leather? Yes there is. It's not a huge difference and when I have people over nobody notices that chair in the back is slightly different visually but if you make a point to compare you will notice the top grain leather is better. Also the power recline is awesome and worth it over the manual recline. I did watch one movie in the bonded/manual chair just to get a feel for it and it's not bad-but the power recline is a must if you are going to use often and I'm glad for the main 3 I use I have it. How comfortable are the chairs? Well I am 6'1" and about 225 pounds and I really enjoy them. Back height is perfect and plenty of space on both sides. My smaller wife and kids also enjoy them. How was delivery-awesome. I live in the Green Bay, WI area and ordered over 4th of July weekend-got them in less than a week. I was very surprised as to how fast they arrived. One box looked a little rough-but was fine when I opened them up. Setting up wasn't difficult at all. If you are putting in a basement though I would for sure have another guy help you move them around. The lights are cool-but I don't use much. I am writing this review for those who are nervous buying seats you never get to try out. I went shopping locally and found some real nice theatre seats at a local electronics store but the price was more than twice what paid for these and just couldn't justify the expense. If you have money and price is no object-well that's one thing. But if you are on a budget but still want some really good theatre seats-well these are a great bang for your buck buy. I will say if you are wondering if these chairs are more on the STIFF side or SPONGY side I would say STIFF-which I like. I hope this review helps. I've had them 6 months and love them. It's made it hard to justify going to the movie theatre."

"I purchased 4 of these in a straight line, with the motorized recline and accent lighting, 4 tray tables, and 1 tablet holder. Pros: very comfortable great recline recline design moves base forward minimizing the required space behind the chair cup-holders are nice the accessory port is nice the table is pretty stable Cons: accessory port is too close to cup holder, so if you use the table it will block the cup holder. accessory port is not well secured, so it can unscrew and fall off inside the arm, requiring you to flip the seat over and go into the narrow arm to reseat and re-attach, which is a 2 person job TheaterSeatStore doesn't entirely understand the products, so they don't necessarily ship what is needed. I bought 2 battery packs which say each can power two chairs, but they did not provide the cables necessary to hook 2 chairs up to 1 battery, nor is there an option to buy the cable accessories for the accessory port are overpriced, and from the specs (physical & power) it's just a car-power outlet so you can use any of those devices just fine. if you want the battery pack as a backup in case power goes out, forget it. The power supply in mine has a slot for 2 9v batteries to be inserted, which can power the lights and the recline mechanism. Not sure how many times it would work, but certainly for a power outage it would let you put the leg rest down "white glove" service had no clue how to install the battery packs and no instructions were provided, so it ended up being a lot of tracing wires and guessing until things worked as expected. When reclining or sitting back up, the leather on the arms rubs against the leather on the seats and makes a less than pleasant sound Overall I am happy with my charis so far, I've had the chairs 5 months now. Purchasing from TheaterSeatStore was not without problems, they failed to ship my tables and the y-cables for the batteries, and it took me months to get that all sorted out. TSS didn't want to take responsibility for the tables and kept passing the buck to the manufacturer, and never kept me up to date."

"I bought the XL700 recently (about a month ago). Bought two sets of a row of three for my media room (after some on-line research). The on-line purchase process was smooth. I even found a 10% Labor Day coupon on-line! After the purchase, I called the customer service for confirmation and was surprised at the positive experience. They promised I would receive the seats within two weeks and it arrived as promised. I purchased the white glove delivery and was satisfied wth the delivery service even though it was outsourced (and outsourced again). The seats are comfortable, we love the top grain leather and the power recline is really nice. The LED lights are nice but not surprisingly, are really only visible in dark room. The only negative aspects were the delivery people damaged one of our banisters and didn't clean up as well as we would have liked. Also the tray tables have not yet arrived. But overall great seats which arrived in great shapw"

"Chairs arrived as planned. Must say I am in love with them so far. After 4 weeks of using the chairs retry much every day I am a big believer in the Octane product. Recommend to all."

"I looked online for 2 weeks before finding the perfect chair. There is so etching here for everyone. This is a one stop furniture shop for all your theater seating needs. Great service."

"The upgrades were amazing. Chose all upgrades available and glad we did. The LED lighting looks outstanding. Our four chairs make the room now. Thanks Theater Seat Store."

"Overall insanely great purchase. Very happy!"

"White glove delivery adds headaches. In retrospect I would have paid extra to not have white glove delivery. They didn't know anything about setup. They came at 7PM. No instructions came with the chairs, unless they misplaced them. I still don't know if these have all the parts, they came earlier today. The instructions don't exist online. Support ends at 6PM. I had to rewire two of them and plug them in to an extension cord just to prove they reclined. The white glove people thought their job was done once they brought them in. No LEDs no power recline. No ability to charge the battery. You have to dismantle one chair and take a transformer out to charge a battery. Who knows what to do after the batteries are charged I don't know where to put them. It would seem after every charge you have to turn each chair upside down and rewire using new wire ties."

"Was in the market to upgrade our theater room. Came across the theaterseatstore.com website online. We purchased a 3 seat set in the straight option. Great quality materials were used and they are easy to take care of and maintain."

"Ordered these seats less than 2 weeks ago, and they were delivered today. White glove delivery was spot on- couldn't even tell they had been there after arriving home from work and my husband gave me the grand tour. As for the seats, the leather is soft and supple. They really are a quality seat, especially with the power recline to customize your reclining angle. The only downside to the seats themselves is the lighting. The base lighting underneath was not a consistent color. Most were as pictured, but two of the seats were more a purplish blue. This doesn't bother me, but for those that have to have consistency, it might. Customer service was also outstanding. They answered all my questions with a great attitude and really guided me in making the right decision. Then, after my bank flagged the purchase as fraud (as many banks do with large purchases), they were patient and supportive in helping me get it cleared up to press with the order and prevent lag time in delivery. Would highly recommend to anyone who is on the fence."

"Struggled with the option of straight vs curved but opted for curved. Seats form a very slight curve which looks almost straight. Lights give these seats a fantastic presence but you cannot keep them on during movies because it is too distracting."

"After deliberating for a few weeks we decided on the turbos in leather because we were able to see them at an acquaintances home theater. The cool thing about this style that makes them unique to most models is the power that comes out of the grommet hole in the front portion of the armrest that powers many of the accessories available for this model. We chose the reading light and the sub charger as well as one tray table and I am still considering the iPad holder. The leather quality is soft and the seats actually appear larger in person than they look in these pictures. As a family we are loving our Turbo seating and would recommend this style to anyone in the market for home theater."

"Needed some HT seating for my in home movie room. Called them to get some advice and they were extremely knowledgeable and helpful. They guided me to a great choice. The delivery was seamless and they brought them downstairs and fully assembled and removed the packing. The seats are really comfortable and we have watched multiple movies Very happy with the seats and service."

"Very happy with my chairs! Leather is nice and soft and the power buttons are great! Chair motors are very quiet! Only thing I don't like is the usb outlets I ordered was not apart of the chairs but a seperate peice that plugs into chairs. But I would recommend these chairs to anyone because they look and work great!!!"

"We purchased one row of 3 of the top grain powered blue led chairs a few weeks ago. I never like buying expensive things on the internet without test driving them but we knew we could return them if there wan an issue. No need! We really like them. The shipping went great - delivered to our media room two days before originally committed! And now.... we ordered another row - same seats. Today!!!"

"Was assisted by rob who gave me all the options on black leather theater seats. The order was placed and i received the seats in less than 2 weeks. What i like about these seats are the lights and power and my only issue after owning them for a week is the fact that they sit on wood floors and don't connect which mens they move when is get out of them. Carpet may have been a better option for this room."

"I was looking at​ LazyBoy and their website is horrible. Yours is a breath ​of fresh air. I got to see all of my options and even have r​eal life measurements for my living room so I now know what ​is going to fit inside of my space. The only thing that I c​an't figure out out is the USB/ lighting feature? is the "pr​e-wired" in every chair and if I decide later to upgrade can​I just buy that piece. Do you need to get that added feature​at the time you buy the chair because of a wiring issue? The​video that I watched didn't talk about it. I'm sure the bott​om LED part is a "pre-wired" thing... Thanks for having an ​awesome site. I can't wait to show my wife and best friends.​...."

"We just got the four chairs last night and like the quality so far, but it took 38 days from time ordered to get delivery. i was told the chairs were coming out of Dallas warehouse so it would be close. Charged my credt card on Day 2 and delivered on day 38. No one could ever tell me when it would be delivered. up until they called and said they were on their way, Gotta be a better way"

"Good website, prices are excellent and someone called and as​ked if we needed help. Your site is easy to navigate, and I found everything n​eeded to make a good choice of colors and material.

We are loving every minute of movie watching in our theatre ​room. Who needs to go to the cinema?"

"Reviews TSS It takes time for a personality like mine to get comfortable choosing anything...nevermind furniture online. Gerry was extremely helpful online and he took the time to educate me on the products. There is more to this product than meets the eye. Leather quality, interior features and the value of power recline. His patient personality helped me select exactly what I wanted. My seats now sit in den and are looking great! Thanks Gerry again!"

"my seats arrived in 6 days! They were easy to assemble. I am a big guy and these seats are comfortable, no complaints."

"The chairs that I received are good condition and seem nice. Unfortunately, I received the wrong chairs and can't seem to get the company to replace them with the right ones! Also; be wary of what they promise over the phone - the description I received verbally is different than the truth (regarding internal mechanisms)."

"We ordered 5 Octane Turbo XL700 and were very pleased with the quality of the leather. The LED lighting really set off the whole look. I would recommend them to anyone looking for theater seating."

"Black leather is soft and the seats are extremely large. Had a chance to see quite a few different brands in local stores but there just was nothing quite like what I now have sitting in my home theater. This may just be afterglow from my new home theater and all the joy it's bringing our family but would HIGHLY recommend these seats based on the last week of use. Also bought every accessory like lights, tables, wine glass holders and would recommend them all."

"Got jerked around after i ordered the external battery packs and was told by the sales person that they would work fine of this chair. Problem is they don't work on the power grommet so that the only power items that work from the battery packs are the lighted cup holders and the actual power recline motor. Being able to use the accessories was vital to my room without access to a power outlet. Got the runaround when i challenged this for a week and eventually theaterseatstore admitted that they were wrong."

"...that we bought on a Memorial Day sale that theaterseatstore was running and they were delivered fast - within one week. I had two questions after delivery from my sales person and got zero response back after i left two messages for him to call me. That ruins the experience for me and makes me feel like i was good enough to call before i paid but after i paid i wasn’t. eventually he called me back with a lame excuse but by that point i was not happy."

"Product looks like it does herein this page...actuAlly even better because the leather quality surprised me when it came out of the box."

"Easy to use website, good variety of choices and options. D​rawings and dimensions are easy to follow. Overall a very good website"

"Our Octane seats just arrived today in Raleigh, NC. We placed the order about 2 weeks ago so the delivery was exactlly on the outside guideline for delivery. Product ships in cartoned boxes and one box looked rather badly damaged but on inspection the product inside was fine. The exterior corners of the cartons on some peieces are 'empty' with no product butting up against it inside so i think that affects the support but the seat is well protected inside the cart in what is some sort of large sleeve. Rob was our sales guy and he was a pleasure to work with and we appreciate him making sure the product shipped inside the expectation because we needed this for a large function we were throwing. Thank you for a good response time and all the information you gave."

"Speed of shipping surprised me on this order. The entire delivery process and purchasing experience exceeded my expectations although the seats just arrived and therefore i have not had enough time to comment on the durability."

"I am a very particular shopper. One of the first questions I always ask is where the product is made. This seat is made in China. There is my first red light. Second question is how long it takes to deliver to my home. Answer was two weeks. Third question is whether this is real leather. Answer is "Yes' to all portions of the seat you touch...sides and backs are a synthetic leather. Based on this and my research of this company, I decided to place an order. Here is what happened. Email received 3 days after order date that product had shipped the day before. On day 6 after order, I was called to schedule a delivery on one of 3 options presented to me. I chose the first option and the seats were delivered exactly within the window. Delivery company was actually a local company which handles the in home delivery services for this area that I live in. The exact same company actually delivered some kitchen appliances I bought a year earlier for my new home. They supposedly handle all deliveries for this area from out of state companies. The seating quLity is superior and so is the leather. It far exceeds the leather quality of a USA based recliner sofa I bought a couple of months ago. This was a good guy and I have recommended Theater Seat Store to my neighbors and friends."

"I was lucky enough to receive the new second generation versions of these seats after having seen the first generation and expecting that version. The newer models now have lighting in the cup holder and under the seat included free of charge along with a very nice tray table holder. Picked up the wine glass holder and the reading light both which fit neatly into the same hole as the tray tables. These seats look fantastic in my home theater in black leather with the lights on. Shipping was quick and the seating arrived in 9 days from the date i ordered. My experience has been close to perfect with TSS and i will definitely buy more seats from them again."

"This is a fabulous way to shop! Only drawback is not being a​ble to touch the leather. Nice selection."

"This theater seat came in about 3 weeks from order date and was delivered with white glove into my basement. I ordered two rows of 3 seats and went with the curved options. The first thing that struck me on their arrival and setup was the size of the seats. They are bigger than any recliner i have ever seen. These are made large which is not a problem but is something to consider if you have a small home theater or small access area to get to your theater room. Leather looks good..we will see what happens after a few months of wear and tear. I will write back here when i have had some time to experience them."

"I finally found what I want. Price for the quality. Was very interested in the site, was able to get more info on the fra​me construction and foam density used from the sales people. I know you sell quality furniture. Your sales staff are top​notch. Your website is easy to use."

"Power recline in many​ positions, cup holders, tray tables and top grain leather!! ​EXCELLENT product!!"

"...as a surprise birth​day gift for my husband. I had not been informed when I pla​ced my order that the delivery would be "curbside" by R & L ​Carriers. I called and after a bit of calling back and fort​h I was told another company could be scheduled to bring in ​the chairs and set them up after the delivery. I was disapp​ointed and upset about this and had to tell my husband about​the delivery of chairs. The R & L carrier driver was very n​ice and helped my husband to our side door. My husband and ​I got the chairs indoors and set them up. We discovered that​one of the tray tables tops was scraped upon receipt. I cal​led and spoke to a very nice Sally Fill who immediately went​to work arranging delivery of a new replacement tray table. ​We have received it and my husband just beams when friends a​nd family exclaim over his birthday gift. This is EXACTLY t​he kind of great customer service we love to receive!! Than​k you!!"

"....with all info you need to determine​ your correct configuration, excellent help from the sales st​aff. Great experience so far! I can't wait to get our furn​iture in our room."

"My Octane seats arrived this week and they are extremely large. The seat back cushion is heavily padded and the power recline mechanism moves quietly when compared to another set of theater seats I saw at a local store."

"This seat is an identical in design to the Lane 103 matinee but at a better price."

"The octane turbo in black leather looks perfect in my home theater. Would recommend the power over manual because it gives me the flexibility to choose my recline position which is important if you suffer from a bad back. Went with a straight row over curved to be able to save space and get one more seat into the row."